2Ring and Calabrio Work Together to Enhance Cisco Finesse - Calabrio

Calabrio and 2Ring have joined forces to significantly boost agent and supervisor experiences in Cisco contact centers by integrating selected features from Calabrio Quality Management (Call Recording) and Calabrio Workforce Management (WFM) into Cisco Finesse via the use of 2Ring Gadgets for Cisco Finesse. Read more from Tellicom Reseller here.

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