“Marketers can do wonders if they just look at what’s going on under their own nose in their organization’s contact center,” says Calabrio’s Rebecca Martin. Read more from ClickZ here.
Customer experience via the contact center: Q&A with Calabrio CMO Rebecca Martin2019-09-112019-09-11https://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.pngCalabriohttps://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.png200px200px
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.