Call-center software firm Calabrio Inc. has acquired a Swedish workforce-management software company in its first major deal since selling to private equity in 2016. Read more from Minneapolis / St. Paul Business Journal here.
Fast-growing Calabrio acquires Swedish workforce-management company2019-06-112019-06-11https://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.pngCalabriohttps://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.png200px200px
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.