Interview with Richard McElroy, General Manager at Calabrio Canada & Innovation Center
As the General Manager of Calabrio’s Innovation Center, I help our customers achieve their business goals, solve their toughest problems using Calabrio ONE software, and drive internal innovation in order to make Calabrio software and solutions even better. Read more from Ai Thority here.
Interview with Richard McElroy, General Manager at Calabrio Canada & Innovation Center2018-11-162018-11-16https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.