Calabrio, a provider of customer engagement and analytics software, and KKR & Co. L.P. (KKR), a global investment firm, said that they have entered into a definitive purchase agreement whereby KKR will acquire Calabrio. Read more. >
RTT News: KKR To Acquire Calabrio; Terms Undisclosed2016-08-302017-07-25https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.