Support

Calabrio provides consulting, training and support services for the full range of Calabrio software.



Customer Service: Our priority
Calabrio, Inc. offers high quality customer support services to assist contact centers and our
partners in implementing Calabrio software for excellent business results. Calabrio engineers have decades of cumulative contact center application and ACD/telephony experience. And, Calabrio offers several multilingual maintenance options to support our customers and partners.

Calabrio Learning Center
The Calabrio Learning Center offers training courses designed to help agents, supervisors and administrators to be skillful and successful using both Calabrio and Cisco contact center software. Calabrio’s goal is to ensure that each individual who uses our software is comfortable, capable and satisfied with their results. Courses include:


The Calabrio Learning Center offers a tailored mix of training at the customer site, classroom training at Calabrio headquarters in Minneapolis, MN, as well as web-based training. Customers come to Calabrio for training and consulting with the confidence that they are in the capable hands of the software subject matter experts.

End-user training is an extension of the partner-enablement training provided by Calabrio. Calabrio provides training courses for partner knowledge transfer and certification.
Partners and customers can visit the training page of the Calabrio portal for course descriptions and registration. Or, contact training@calabrio.com for more information.