Kari Olson, Author at Calabrio

Calabrio Announces Winners of ONE Awards and Analytics Competition at Global Conference Winners demonstrate the power of Calabrio solutions to increase employee and customer engagement, and [...]

By Kari Olson

Posted October 14, 2019

Calabrio’s Global Conference Features 50 Customers Sharing Successes and Strategies

Calabrio’s Global Conference Features 50 Customers Sharing Successes and Strategies Annual customer conference showcases new customer and agent engagement product demos and integrations, [...]

By Kari Olson

In Best Practices

Posted January 18, 2019

The Year of Customer Experience Through a Year of Blog Posts

As we reflect on the past year, it’s clear that employee engagement and customer experience reigned supreme. With customer expectations on the rise, companies scrambled to develop customer [...]