Discover the Missing Puzzle Piece in your Contact Center at ICMI | Calabrio

We’ll be navigating the tides of transformation at ICMI Contact Center Expo from May 13–16 at The Diplomat Resort in sunny Ft. Lauderdale, FL. We hope to see you there! The ICMI Contact Center Expo is a great conference to submerge yourself in meaningful content; learn how to take back to your workforce, listen to expert speakers and network with the industry’s leading-edge vendors.

While you’re there, head over to our booth #413 in the expo hall to experience how we can help transform the way you work by illuminating compelling insights that allow you to empower agents and enrich human interactions in your contact center. Watch a demo of our new version of Calabrio ONE and see how we’re using embedded analytics and an intuitive new UI to help organizations enhance their customer experience intelligence. We’ll also be helping solve your contact center puzzle–stop by to put together a life-size 3D puzzle and create your very own, customizable Calabrio dashboard. We’ll be running a contest with daily winners announced.

Have questions? Let’s meet! If you’re attending the event we’d love to share how Calabrio ONE can help your organization. If you can’t make it to the show, don’t worry! Follow @Calabrio on social media for the latest updates on coverage from #CCExpo

Aimee Olmscheid
As the Senior Event Marketing Specialist, Aimee manages and oversees all events for Calabrio. Since joining Calabrio in 2016, she has expanded the events strategy to a global level which include optimizing trade shows to drive global brand awareness and engagement. As an experienced event marketing professional of six years , Aimee has held similar positions in the healthcare and retail industries. Aimee holds a BS degree in Marketing from North Dakota State University and is a Certified Meeting Professional (CMP) from Event Leadership Institute.
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