Case Studies & Testimonials
Organizations in every sector are leveraging Calabrio technologies to transform their business. We couldn’t be more proud.
CALABRIO NAMED ONLY MAY 2019 GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE FOR WORKFORCE ENGAGEMENT MANAGEMENT
Read a complimentary copy of the 2019 Gartner Peer Insights ‘Voice of the Customer’: Workforce Engagement Management Market report to learn more about Calabrio’s Customers’ Choice distinction and why Calabrio is ranked by its customers as a leading workforce optimization vendor.
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New York Community Bancorp saw a return on investment (ROI) in 9-12 months after deploying Calabrio ONE.
January 1, 2018
Jysk Fynske Meider uses Calabrio Teleopti WFM to offer management clear insights and measure its contact center’s targets.
Learn how AXA saw an ROI on their investment with Calabrio in 3-6 months.
Calabrio Teleopti WFM helped CEGA maintain high levels of customer service and staff engagement.
Coffee Company tracks coupon effectiveness with Calabrio Analytics.
Midwestern Credit Union gains contact center efficiency with Calabrio ONE.
OTTO accelerates forecasting activities for millions of shifts with Calabrio Teleopti WFM.
Waste Solutions Company drives growth through quality initiatives supported by Calabrio ONE.
Read how Equiniti improved customer experience and reduced the impact of unforeseen change in their contact center.
Calabrio WFM helps reduce overstaffing and streamline insurance contact center operations.
Contact Lens Retailer protects revenue and improves efficiency with Calabrio Analytics.
IT managed service provider streamlines contact center operations and improves quality.
Learn how switching to Calabrio ONE brought a customer a 546% ROI in this Total Economic Impact (TEI) report from Forrester Research.
AmTrust Financial saw increased agent engagement and reduced agent turnover with a scalable Calabrio WFO deployment.
Floor Care Product Manufacturer improves efficiency and quality with Calabrio Quality Management.
Delta strengthens its global operations with Teleopti’s cloud-based Advanced WFM package.
Houston Methodist improves agent coaching with Calabrio ONE.
Credit Union of Colorado improves agent engagement by involving them in designing a quality process. The result? Improved CSAT scores from members.
Broad River Retail chose Teleopti WFM and increased productivity in their contact center.
IT Services Company streamlines multiple contact centers with Calabrio ONE.
Retailer develops contact center agent training with the help of Calabrio Analytics.
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