Calabrio ONE GDPR Compliance | Contact Center General Data Protection Regulation

Contact Center General Data Protection Regulation (GDPR) Compliance with Calabrio ONE

The General Data Protection Regulation (GDPR), the new data privacy law in the European Union (EU), is in full effect as of May 25th, 2018.
This tech note reviews GDPR’s impact on the contact center and explains how Calabrio ONE can help your organization more easily meet GDPR compliance requirements.
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Can your WFO provider also give you the insights you need to improve employee engagement?

As the only WFO provider to combine workforce management with speech, desktop, and text analytics in a single, unified suite, Calabrio ONE is built so that you can easily get the insight needed to operate and improve your contact center.

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