3 Must-Have Types of Workforce Management Scheduling Tools [Infographic]

3 Must-Have Types of Workforce Management Scheduling Tools [Infographic]

 In Best Practices, Infographic

It’s time for your contact center team to work smarter—not harder—and Calabrio can help. Here are three must-have workforce management (WFM) scheduling tools to help you easily balance your agents’ work-life balance desires with your organization’s work rules and staffing needs.

Give agents the flexibility and freedom they crave by offering alternative methods to contact center scheduling.

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