Calabrio Customer Connect (C3) starts today, and we couldn’t be more excited. Nearly 50 customers, including Avant, Pacific Life and Rackspace, are sharing their Calabrio ONE successes and strategies, making this one of the most well-attended and informative C3 events ever.
And that’s just the beginning. Calabrio President and CEO Tom Goodmanson, along with the always entertaining Shep Hyken, Chief Amazement Officer at Shepard Presentations, will be delivering keynotes, discussing the latest trends in customer experience intelligence and how to maximize your investment in customer service technology. Shep is one of the leading voices in customer service, guiding clients in building loyal relationships with their customers and employees.
Innovation on Display
On the product side, we’ll be showcasing some new product integrations and innovations in agent and customer engagement, including:
For Teleopti Customers
Teleopti customers attending their first C3 will find a wealth of content on the Teleopti and Calabrio platforms. Sessions focused on products and best practices, as well as the ability to connect with company and platform experts, will help Teleopti customers become familiar with the Calabrio ONE platform and begin taking advantage of the synergies between the products. Sessions will include contact center spotlights with customers, hands-on workshops, breakout sessions on WFM-specific topics and product update sessions.
With all the great sessions going on, be sure you don’t miss:
Calabrio Customer Connect 2019 is the perfect opportunity for Calabrio and Teleopti customers to meet our team and each other, to experience the first smart integrations between our technologies, and to gain insight and provide input as we build a powerful new solution that includes the best of both product sets. We look forward to meeting you over the next few days!