The European Union’s General Data Protection Regulation that goes into effect on May 25 has many organizations assessing whether they need to hire a chief data officer or chief analytics officer. Read more from Information Management here.
Calabrio product training
The European Union’s General Data Protection Regulation that goes into effect on May 25 has many organizations assessing whether they need to hire a chief data officer or chief analytics officer. Read more from Information Management here.
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.
We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching.
Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
For customers and partners.