WFM in the Palm of Your Hand: The Calabrio ONE Mobile App

Workforce managers need a better process to communicate with agents about events impacting their schedule. This could be everything from intraday events—such as working overtime or voluntary time off—to notifying employees about weather related events such as snowstorms that would impact their ability to safely come to work. With mobile use only increasing, managers and employees should be able to access their schedule information when and how they want from the palm of their hand.

With the new Calabrio ONE Mobile app, now you can.

Frictionless Mobile WFM

The Calabrio Mobile app allows employees to access their schedule information from anywhere, ensuring they have the most up to date schedule information. The mobile app also provides organizations with a powerful tool to make the transition to a more flexible scheduling environment which is valued by the younger workforce.

Some key benefits featured in the new Calabrio ONE Mobile app include:

• Easy deployment with standard web-based portal
• iOS and Android versions
• Mobile-optimized desktop version
• Full schedule flexibility
• Easy scheduling requests
• Automatic updates

For more information, and to download the app from your app store, visit our Mobile App overview page.

Magnus Geverts

Magnus Geverts is the Vice President of Product Marketing at Calabrio. He has over two decades of experience in the workforce engagement management and customer service space, working in a mix of roles and departments across the world: from R&D to consultancy to his role as Chief Business Development Officer at Teleopti. Today, he oversees Calabrio’s product go-to-market efforts. Magnus works closely with product line managers who shape the roadmap and strategies for the full Calabrio suite and oversees the product marketing team to offer software that enables users, engages frontline employees and elevates the end-customer experience.