Downloaden: 3 bekroonde succesverhalen over Workforce Optimization (WFO) Analytics

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Calabrio ONE
A unified, cloud-based platform for workforce optimization.

Over 500+ Five Star Reviews

Over 500+ Five Star Reviews
- Workforce Products
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    Improved agent engagement with data driven insights
    
    Prognose en planning
    
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    Zelf plannen
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    Boost chatbot and voicebot performance
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    Capture every point of contact with your customers
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    FedRAMP®️ Authorized Contact Center Solution
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Turn raw interaction data into insights.
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Learn more how our team of experts can help your contact center
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Over 500+ Five Star Reviews

Over 500+ Five Star Reviews
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Over 500+ Five Star Reviews Leaders for contact center workforce

Over 500+ Five Star Reviews Leaders for contact center workforce
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    Help with service interruptions
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    We are committed to the security and privacy of your data
  - AI Governance
    Responsible AI, always

3 bekroonde succesverhalen over WFO Analytics (Workforce Optimization)

2020 heeft alles veranderd voor contactcentra. Agenten verhuisden naar huis en kregen te maken met onverwachte pieken en dalen in gespreksvolumes en meer emotioneel geladen interacties met klanten, terwijl managers te maken kregen met planning met onvoorspelbare beschikbaarheid van agenten.

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Vind uw concurrentievoordeel met Calabrio Analytics

Bereik meer en betreur minder bij uw klantenservice met analytische software die gebruiksvriendelijk en voorspellend is en kosten optimaliseert. De voordelen van gegevensanalyse zijn letterlijk grenzeloos. Ontdek de mogelijkheden om kosten te besparen met Calabrio Analytics.

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3 bekroonde succesverhalen over WFO Analytics (Workforce Optimization)

Vind uw concurrentievoordeel met Calabrio Analytics

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