Customers are the lifeblood of Calabrio and we are committed to providing our customers with the most innovative, modern solutions available. We, in turn, are inspired by the creative ways our customers solve problems with our software. Yesterday, we experienced their stories firsthand as we hosted our EMEA clients and partners at our Calabrio Customer Connect (C3) conference in London.
C3 was designed to deepen our connections with our growing customer base. From new product updates to best practices to hearing real examples about how Calabrio ONE has transformed the contact centre, C3 has always been about learning and growing together. As our footprint in the EMEA region continues to grow, so does our commitment to our customers—and that is why C3 in London is so important.
Calabrio is experiencing an unbelievable growth trajectory in EMEA, with 60% year-over-year revenue growth, and C3 EMEA is just one way in which we support our regional customers and partners. This is a signal to our commitment and success in the region.
The theme for this year’s global C3 series is Amplifying the Connection. Not only does that mean equipping our customers with the tools they need to create the contact centre experience their customers want, it means taking proactive steps to amplify our own connection with customers. One of the ways we do that is by engaging in strategic partnerships. This year, we are pleased to announce a new partnership with ServiceCX, a professional services company that takes a consultative, personalized approach to contact centre and customer service solutions. The Calabrio ONE platform will be integrated into ServiceCX’s portfolio, giving their customers access to a fully integrated, workforce optimization suite.
At Calabrio, we’re committed to amplifying our connections with customers so they, in turn, can build loyalty with the customers they serve every day.