Top 3 Reasons to Become a SaaS Developer at Calabrio

We’re often asked what makes Calabrio a top workplace for Minnesota’s sharp, inventive Software-as-a-Service (SaaS) developers—what really sets us apart from all of the other SaaS technology companies in the state.

Our answer? Three key things.

• The chance to develop and hone high-demand agile development skills while working on a highly rated, award-winning SaaS technology.

  Calabrio developers work to continuously improve and expand our award-winning Calabrio ONE workforce engagement management (WEM) solution, which puts AI-driven insights at the fingertips of contact center users via a transformational design and embedded analytics. Our focus on our customers makes them love our technology, and it shows—that’s why Calabrio was named the only May 2019 Gartner Peer Insights Customers’ Choice for Workforce Engagement Management. If that weren’t enough, Calabrio developers also now get to influence how Calabrio innovates on the workforce management (WFM) technology we acquired from Europe-based provider Teleopti last year. And they get to do it all while fine-tuning their agile development chops and maintaining a healthy work-life balance. Here’s how it works:

  • Development teams work closely together—usually with pair or mob programming—to deliver every week new features that help Calabrio customers automate time-consuming tasks, and give their users the information and the tools they need to stay ahead of their everyday challenges.
  • Calabrio development teams work with an agile methodology using Kanban—a method for managing the creation of products that emphasizes continual delivery without overburdening developers.
  • Feedback from customers early in the development process helps minimize wasted cycles.
  • Active, cross-team guilds share development best practices, exchange ideas, and provide support and assistance to each other.

But that’s not all. Calabrio developers also get:

• The chance to be part of the second-largest SaaS software development team in Minnesota—and enjoy the Calabrio perks that go along with it.

  The Minneapolis/St. Paul Business Journal in 2019 ranked Calabrio as one of top two SaaS companies based upon the number of developers we employ. But we know hiring developers is only the first step—we also need to inspire, motivate and enable them to do their very best work. That’s why we offer:

  • Ongoing professional development opportunities, including employee education days and Women in Tech;
  • A unique mix of standard and highly sought-after employee benefits, such as paid time off, medical/dental/vision insurance, life insurance, tuition reimbursement, student loan forgiveness, transit discounts and unlimited beverages;
  • A new, 120,000 square-foot company headquarters designed for collaboration and innovation that’s located in the vibrant North Loop neighborhood of Minneapolis and features warehouse-inspired architecture, a rooftop patio, onsite bike storage, onsite showers and amazing views of Minneapolis around every corner.

We also hired a new chief technology officer (CTO) late last year. And that’s a big perk by itself.

• The chance to learn from and grow with new Calabrio CTO Josh Jabs.

  With more than 20 years of experience driving growth through customer-focused innovation and building high-performance teams for technology companies, Entrust Datacard veteran Josh Jabs now is in charge of delivering Calabrio solutions on a global scale, which includes overseeing product development, engineering and cloud operations. As someone who knows what it takes to convert business ideas into successful products that solve real problems for customers, Josh says Calabrio’s reputation and commitment to excellence are big reasons why he chose to join us as our new CTO.
  
  “Combining advances in analytics with the data processing capabilities of cloud presents a massive opportunity for organizations to gain insights from customer engagements; it’s a game changer for companies of all sizes, and Calabrio is positioned right in the center,” said Josh. “It is an honor to join Calabrio’s smart and passionate team. I look forward to expanding on the company’s customer-centric approach to innovation and continuing to build a global team that allows us to deliver on the exciting opportunities ahead.”

There they are—the three things we believe set Calabrio apart from other Minnesota-based SaaS tech companies when it comes to employing developers.

But in our minds, these three elements don’t just make Calabrio “a” top workplace for Minnesota SaaS developers—they make us “the” top workplace.

So if you’re a smart, curious SaaS developer who wants to work with the best, we want to talk with you.

Ready to find out what Calabrio has in store for you and why our own employees have named us a Star Tribune Top Workplace six years in a row? Check out our current opportunities and find out more about what it’s like to work at Calabrio.

Calabrio 

Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact centre, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact centre as a brand guardian. We maximise agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalised coaching. Only Calabrio ONE unites workforce optimisation (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. For customers and partners.