Two Great Companies, One Great Customer Event. Don’t Miss C3! | Calabrio
Calabrio Blog
Find More Great Content

Two Great Companies, One Great Customer Event. Don’t Miss C3!


This year’s annual customer event combines
the Calabrio User Forum with Calabrio Customer Connect, which means the event
is supercharged to deliver premium content at an unbelievable location. As
Calabrio’s WFM evangelist, I love spending time with our customers and really
helping them dig into their operations. It is without question my favorite week
of the year. The Calabrio and Calabrio teams will be ready to answer all your
questions. We’ll be discussing the products you love, the upcoming future of
the combined companies, and most importantly, YOU.

Every year, Calabrio puts on a show with
the annual customer conference. Sure, there are glitzy lights, more food than
you could imagine, and swag as far as the eye can see.  But at the center of Calabrio Customer
Connect is the attendee experience, and this goes far deeper than swag and

When attendees arrive in San Antonio, they’ll
be treated to an unrivaled networking and learning experience. With over 80
breakout sessions, hundreds of attendees in all verticals, and a beautiful
resort setting, C3 attendees are set to have a fun, informative, and fulfilling
time. This year’s event is being held from Oct. 13-16, and we couldn’t be more
excited for you to join us.

User events have a distinct place in my
history. I attended my first event as a wide-eyed contact center employee, not
really having any idea what to expect. Thinking it would be a few days of fun
with a bit of an opportunity to learn was my first mistake. After a week of
networking, consulting, and best practices discussions, I could not wait to get
home to start implementing new ideas. The event reenergized me, gave me
direction and focus, and instilled a new sense of pride in the job that I was

We want the same for you. C3 is a rare opportunity
to spend time with your peers, discuss areas of improvement and ignite what’s
next in your contact center. Spend some time with our experts to learn about
how Calabrio’s suite can vault your contact center to the next level. Chat with
WFM gurus to take your staffing to the next level. But most importantly, connect
with your peers discussing the issues and opportunities that contact centers
face daily. Feedback from previous events overwhelmingly cite the networking
and peer groups as the most beneficial parts of C3.

So, please come spend a few days with us in San
.  We promise you will leave
with a notebook full of ideas, and you may even make some new friends along the

See you there!


Dave Hoekstra, experienced in WFM and passionate about customer service.
Dave Hoekstra has spent his entire professional career in customer service, but it wasn’t until he found WFM that he found his true passion. With over 20 years in WFM, Dave has gained insight into the real world challenges of working in today’s customer service. He is one of the few people who truly gets excited when someone wants to talk about Real Time Adherence or Net Staffing reports.
Recent Posts

Start typing and press Enter to search

Send this to a friend