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- Getronics Delivers Consistent, Superior CX Across All Service Centers
Overview
IT services firm unifies call recording and quality management across international contact centers
Getronics serves more than 2,000 customers and has over 3,900 colleagues in 23 countries across Europe, Asia Pacific and Latin America. Getronics’ transformation portfolio brings strong capability and expertise encompassing market-leading digital workplace, business applications, cloud services, security and smart space IOT solutions that help businesses prosper and thrive.
When we were first offered Calabrio Quality Management as a proposed solution, we were intrigued by the innovative architecture, simple administration and impressive roadmap. We have found that it has been precisely the right fit for our business.”
Vice President of Integrated Managed Service Delivery, Gertronics