Introducing Performance Management

Join our live webinar to get the first look at the newest application in the Calabrio ONE Suite: Performance Management. Designed to for agent empowerment, through performance management, to create engaged employees.  

What We’ll Cover: 

End-to-End Performance Management:

Track coaching conversations and key performance metrics within Calabrio ONE. 

Data-Driven Insights:

Monitor performance trends and measure coaching effectiveness.  

Seamless Integration:

Combine QM and WFM data for holistic agent performance management. 

Join us as we introduce this new application, target personas, and sales enablement tools created just for you.  

Live session

June 4, 2025

10 am ET / 9 am CT

Speaker bio

Terri Kocon

Product Marketing Manager

Mallory Partain

Product Management