Calabrio Extends Cisco SolutionsPlus Program Participation With Calabrio ONE Cloud Solution
Simplifies expanding Cisco contact center solutions with Calabrio’s leading cloud-based suite for customer and agent engagement. Read more from Call Center Times here.
Calabrio Extends Cisco SolutionsPlus Program Participation With Calabrio ONE Cloud Solution2019-02-142019-02-14https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.