MINNEAPOLIS – February 6, 2025 – Calabrio, the workforce performance company, is pleased to announce the appointment of Carl Gillert as Chief Financial Officer (CFO). In this role, Gillert will oversee the company’s global finance and accounting functions, as well as its enterprise digital services (EDS) operations, to further accelerate growth and operational efficiency.
With over 20 years of experience in private equity-backed technology companies, Gillert possesses significant expertise in operational and commercial finance, financial planning, and analysis (FP&A), pricing, revenue operations, mergers and acquisitions (M&A), accounting, and treasury management. He brings a proven track record of driving strategic transformation and business scalability through collaboration with key stakeholders.
Before joining Calabrio, Gillert served as CFO of Litera, where he played a critical role in managing the company’s financial health and executing its Value Creation Plan. Prior to that, he was at Exostar, a cybersecurity and secure collaboration firm backed by Thoma Bravo, where he led finance initiatives that enhanced growth and solidified Exostar’s position as a leading SaaS provider.
“We are thrilled to welcome Carl to the team,” said Dave Rhodes, CEO of Calabrio. “His expertise in financial strategy, operational excellence, and value creation will be instrumental as we accelerate our innovation and growth. With his leadership, we will continue driving productivity, reducing attrition, and helping organizations provide better service and sales—ultimately empowering them to optimize workforce performance with the best solutions in the industry.”
About Calabrio
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a cloud-native, fully integrated suite that adapts to your business.
Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners. Calabrio operates in Canada under Calabrio Canada, Ltd., based in British Columbia. Follow us on LinkedIn. Follow us on X.
