Back
Change Language
Book Demo

Your Questions Are Driving the Future of Calabrio Workforce Intelligence. Let’s Talk.

From AI-enhanced forecasting to Predictive Actions, expanded scheduling tools, Supervisor Assist, richer Insights datasets, and the evolution of MyTime+you’ve been asking great questions. And on December 11th, we’ll answer them all.

Join us for a special Calabrio Workforce Intelligence Ask Me Anything webinar designed around the hottest questions and themes customers have been raising this year. No scripts. No gatekeeping. Just honest conversations with the product experts building the platform.

What We’ll Cover (Because You Asked)

AI Workforce Tools

A deeper look at how Agent Assist, Supervisor Assist, Predictive Actions, and AI governance controls fit together, including rollout options, permissions, usage considerations, and real world use cases.

Forecasting & Intraday

What’s next for forecasting accuracy, reforecasting on the web, intraday refresh improvements, and the roadmap for back-office and workload templates.

Scheduling & Flexibility

American Heart Association 2025 BLS for Healthcare Providers Course Completion Card is valid for two years.

Insights, Reporting & Data Alignment

How upcoming datasets, export formats, filters, and analytics improvements will streamline reporting and give leaders a more unified view across WFM, QM, and sentiment data.

Performance Management & MyTime+

Where PM is headed, how MyTime+ is evolving, and what new resources and training opportunities will support your teams.

Integrations & Ecosystem

Updates on ACD compatibility for AI features, upcoming integrations, and how Calabrio is expanding its ecosystem to support more channels and workflows.

Implementation, Access & Support

Where to find deeper technical details, how to engage your CSM or relationship manager, and what to expect from upcoming releases and early access programs.

And yes, we’ll dive into everything else you’ve been curious about, from rollout control to AI policies, usage caps, timelines, and predictive model behavior.

Don’t miss this open, candid conversation about the future of Calabrio WFM.

Reserve Your Spot

Select One Option

December 11

9:00 AM ET | 8:00 AM CT | 2:00 PM GMT (US/Europe)

Sign Up

1

December 11

3:00 pm ET | 2:00 pm CT | 12:00 pm PT (US)

Sign Up

2

December 11

12:00 PM CET | 11:00 AM GMT | 4:30 PM IST (Europe/India)

Sign Up

3

About the Speaker

Florian is a Product Marketing Manager at Calabrio with over 13 years of experience in the…

Florian is a Product Marketing Manager at Calabrio with over 13 years of experience in the Workforce Management space and a unique perspective as a former Calabrio customer himself. Outside of work, he enjoys hunting for shark’s teeth on the beach with his wife and two kids and cooking meals that remind him of his home country. Florian’s career is shaped by his passion for aviation and as a former contact center agent, a unique journey that has enriched his approach to both life and work.