We have some incredible news to share — Calabrio has officially been named to G2’s Best Customer Service Software Products of 2025!
This is no ordinary recognition—less than 1% of companies earn a spot on this list, and it’s all thanks to the incredible feedback and support from our customers
Why This Award Matters
G2 is the world’s largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews.
G2’s Best Customer Service Software Products list is based entirely on real user reviews and satisfaction scores. It’s a true reflection of how well a platform delivers real value to its users. For the first time, Calabrio has secured a place on this elite list, reinforcing what we’ve always believed:
- Customer experience is everything
- Innovation drives impact
- Our customers’ success is our success
Making it into the top 1% of companies is no small feat, and it wouldn’t be possible without our dedicated customers and partners who trust and rely on Calabrio to optimize their contact centers every day.
What Sets Calabrio’s Customer Service Software Apart?
At Calabrio, we know that delivering exceptional customer service isn’t just about answering calls — it’s about empowering contact center teams with the tools they need to be more efficient, engaged, and insightful.
With our AI-driven Workforce Engagement Management (WEM) solutions, we help organizations:
- Boost agent performance with smart coaching & analytics
- Gain deep insights into customer interactions
- Streamline workforce operations for maximum efficiency
- Enhance the customer experience with predictive and real-time data
And most importantly, we never stop innovating. This award fuels our passion to keep pushing the boundaries of what’s possible in customer service technology.
A Huge Thank You to Our Customers!
We couldn’t have achieved this milestone without you—your trust, feedback, and support have made all the difference. Your success stories inspire us to keep evolving, improving, and delivering the best solutions possible.
Here’s to another year of innovation, excellence, and empowering contact centers everywhere!
