My Life, MyTime
Calabrio WFM MyTime: Self-service mobile app portal
Calabrio’s employee-empowering self-service portal, which supports company needs and efficiency goals, can be accessed almost anywhere via mobile apps (iOS/Android) or web-based devices. Whether at work or home, Calabrio WFM MyTime allows agents to stay informed of their upcoming schedules and any changes. MyTime creates a direct communication pathway between supervisors, resource planners, and agents to provide cross-organization coordination aimed at ensuring targeted service levels.