Minneapolis, MN — Calabrio, Inc., a leading provider of workforce optimization and unified desktop software for IP-based contact centers, announced today that it has appointed Tom Goodmanson chief financial officer, effective immediately. Most recently, Goodmanson was CFO for Gelco Information Network.
As Calabrio’s CFO, Goodmanson is responsible for managing all financial functions including financial reporting, investment planning and budgeting. Additionally, he is responsible for leading all financial aspects of business development activities for mergers and acquisitions.
Goodmanson brings 15 years of financial and business experience to Calabrio, primarily in the software industry. While at Gelco, a provider of business software and services, he was instrumental in developing and directing financial and administrative operations. In October 2007, Gelco was acquired by Concur Technologies, Inc.
Prior to his time at Gelco, Goodmanson was CFO of Magenic Technologies, a custom applications development consulting company. Goodmanson joined Magenic after spending several years at KPMG, an international accounting and consulting firm, where he worked most recently as a senior manager. He also has a great deal of experience from the operations side of the business, as well as involvement in multiple efforts to raise capital both in the public and private markets.
Goodmanson’s expertise has been recognized in the industry. He was named the 2007 CFO of the Year for Medium Private Businesses by the Twin Cities Business Journal and Financial Executives Institute.
“Tom understands the software industry and the financial management required to be successful,” said Paul Lidsky, Calabrio CEO. “Tom’s experience will serve us, our partners and our customers especially well as we continue building a strong company.”
“I am excited about Calabrio’s vision and position in the marketplace and I am looking forward to bringing my financial and operating expertise to the company,” said Goodmanson.
About Calabrio, Inc.
Calabrio, Inc. develops and markets a comprehensive suite of customer interaction and workforce optimization software that’s easy to implement, use and maintain in new IP-based customer interaction networks. By integrating workforce optimization within the agent and supervisor workflow, Calabrio helps customers align contact center business processes and performance with business objectives. Calabrio distributes its software through channel partnerships and an OEM relationship with Cisco, and has installed software on more than 500,000 desktops. Find news and information at www.calabrio.com.
Dave Boxum, Weber Shandwick